Accepted Payment Cards

We gladly accept the following credit cards for your home goods purchases: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, we offer the convenience of Apple Pay. To complete your purchase, simply enter your card details at the checkout page, and rest assured that your payment will be processed securely.

What to Do If Your Credit/Debit Card Payment Is Declined

Place a New Order

In the event that your payment is declined, you’ll need to place a new order. Unfortunately, we’re unable to reinstate orders once a payment has been rejected.

Conduct the Following Checks

To increase the likelihood of a successful payment on your new order, we recommend performing the following checks:

  • Card Details Verification: Double-check that all the information you’ve entered is accurate, especially the card’s expiry date.
  • Security Code Entry: Ensure you’ve entered the security code correctly. This is the three-digit number located on the back of your card.
  • Card Issuer Inquiry: Your card issuer might have declined the payment without providing us with a reason. In this case, it’s advisable to contact them or your bank directly to find out why.

If you’ve verified all the above and are still experiencing issues, consider using a different card or another payment method.

Next Steps

  • 3D Secure Declines: If your payment was declined via 3D Secure, you’ll need to reach out to your bank for further clarification.
  • Error Messages: Should you receive an error message, please get in touch with us as soon as possible. Provide as many details about the issue as you can, including the exact error message you received, and we’ll work to resolve it promptly.

Security and Privacy

Your security is our top priority. Our website employs advanced encryption technology to safeguard your payment information during processing. Furthermore, we adhere to PCI-DSS standards to ensure your data remains protected throughout your shopping experience.

We take fraud prevention very seriously. All credit and debit card transactions are subject to validation and authorization by both us and the card issuer. When making online payments by card, you may encounter 3D Secure security measures, depending on your bank issuer. This could involve entering a password, receiving a security code via email or phone, or engaging in additional interaction through fingerprint recognition, two-factor authentication, or similar authentication methods. For more information regarding these authentication processes, please consult your card-issuing bank.

Order Confirmation

Upon successful completion of your payment, you’ll receive an order confirmation email. If you don’t see it in your inbox, please check your spam or junk folder.

Contact Information

If you have any questions or concerns, please don’t hesitate to reach out to us.

On business days, we’ll respond to your inquiries within 24 hours.